RMA Request Form

This form will assist you in returning your FHI Heat tool. Please note that all required fields must be completed in order to avoid delays. You will receive an assigned RMA number and return information upon receipt and validation of information provided. Do not return your products prior to receiving a valid RMA number. Packages without a valid RMA number will be refused.

There may be a non-refundable $35.00 replacement processing fee.

Contact Information

Product Information

Receipt

Reason for Return







Request Type



Comments

Four hair styling tools with text indicating platform and curated collection details.

Batch Code Locator

Use this visual to help you find the batch code/date code number on your tools

Find Your Tool's Batch Code

Platform Stylus Pro Heated Brush - PF1001

Date code located on the back of the black handle, on the opposite side of the FHI Heat logo

Platform Bounce Pro Curler - PF7008, PF7009, PF7010, PF7011

Date code located on the back of the black handle, on the opposite side of the FHI Heat logo

Platform Blow Out Handle-less Hair Dryer - PF2001

Date code located on the far right side of the palm-rest area of the dryer body.

Platform Signature Pro Styler - PF7000, PF7001, PF7002, PF7003

Date code located inside the handle, on the opposite side of the FHI Heat logo

SwiftStyler™ Retractable Speed Styler - CR3001

Date code is located on the prongs of the power plug

MegaCurl™ Long Barrel Curling Iron - CR3002

Date code is located on the prongs of the power plug

AeroStyle™ Styling Iron - CR1001

Date code is located on the prongs of the power plug

AeroMax™ Style Dryer - CR2001

Date code is located on the prongs of the power plug

2000 Pro Nano Dryer: Black PF8000, Lavender PF8000L, Pink PF8000P, Red PF8000R, Teal PF8000T, Chrome PF7006CH

Date code located on the far right side of the barrel of the dryer, next to the 'do not get wet symbol.'

Platform 1900 Nano Lite Pro Hair Dryer - Black PF7005

Date code located on the far right side of the barrel of the dryer, next to the 'do not get wet symbol.'