FHIHEAT.com accepts returns for a Full Refund as long it meets the following conditions
- Products must be returned in original, new and unused condition with all original packaging and accessories and will require a Return Merchandise Authorization (RMA) number.
Alternatively, you can contact a FHI HEAT's Customer Service representative at customerservice@fhiheat.com or 323.334.2900.
- Products returned for a refund must be returned within 14 days of receipt. Shipping and Handling fees are nonrefundable, and the customer is responsible for paying the return shipping.
- Refunds will be issued in the same method as the original method of payment.
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With any returns during a promotional gift/bogo offer, free gifts/bogo items must be included with your return purchase process. If not returned, you will be charged for the original price of the free gift/bogo offer.
Products not eligible for return will be returned at your expense if they are not purchased from FHIHeat.com.
